Common Issues
Technical Issues
- Game Not Responding: Force close the app and reopen it. If the issue continues, try restarting your device.
- App Crashes: Ensure you have the latest version of Burstle installed. If crashes persist, try deleting and reinstalling the app.
- Ad-Related Issues: If you experience problems with ads, try force closing and reopening the app. Check that you have a stable internet connection.
Troubleshooting Steps
- Check Your Internet Connection
A stable internet connection is required for ads and iCloud sync.
- Restart the App
Force close Burstle and reopen it to resolve most minor issues.
- Update the App
Ensure you have the latest version from the App Store.
- Check Device Storage
Ensure you have adequate free space on your device.
Still Need Help?
Contact our support team at: support@burstenterprises.com
Please include the following information in your email:
- Your device model
- iOS version
- Burstle app version
- Detailed description of the issue